Real results from South African manufacturers who transformed their equipment tracking with Verimatix
Boland Agricultural Equipment, a manufacturer of specialized agricultural machinery based in the Western Cape, was struggling with warranty disputes costing over R7.5 million annually. Their paper-based condition verification system frequently resulted in missing documentation, delayed warranty activations, and contentious claims when equipment arrived damaged.
After implementing Verimatix in January 2025, Boland Agricultural Equipment attached QR codes to all outgoing equipment. Their dispatch team completed digital condition checklists with photos before shipment, while dealers and end customers verified condition upon receipt.
"Verimatix has completely transformed our warranty management process. What used to be our biggest headache is now a streamlined, automated system that has saved us millions of rand while improving relationships with both our dealers and end customers."— Sipho Nkosi, Operations Director, Boland Agricultural Equipment (Pty) Ltd.
MedTech Solutions SA, a Johannesburg-based medical equipment manufacturer, was facing significant challenges with their high-value diagnostic equipment. Transit damage was often discovered after installation, creating confusion about when damage occurred and who was responsible. This led to delayed deployments in healthcare facilities and strained relationships with distributors.
MedTech implemented Verimatix across their distribution network, requiring comprehensive photo documentation at manufacturing completion, during dispatch, and at delivery to healthcare facilities.
"The visual documentation capabilities of Verimatix have been game-changing for our high-value equipment distribution. We now have indisputable evidence of equipment condition throughout the delivery chain, dramatically reducing disputes and improving our ability to hold carriers accountable for transit damage."— Dr. Thandi Molefe, Supply Chain Director, MedTech Solutions SA.